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New Zealand Journal of Forestry (2004) 48(4): 3–5
©New Zealand Institute of Forestry

Feature Article
Expectations in the delivery of professional forestry services

Theo Vos

Professional forestry service providers should aim to meet or exceed the expectations of their clients. The services provided should meet or exceed minimum professional standards. The service provided must also meet the purpose for which it is required.
Defining the client expectations at the outset prevents disputes and possible litigation.

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